Frequently Asked Questions

What is The Bella Box?

What items are in The Bella Box?

The Bella Box contains embroidery projects (along with designs, fabric cuts and embellishments), samples of exciting new products, and collector’s items and other gifts for you to enjoy. You’ll also receive an exclusive invitation to our online party!

Is The Bella Box only for women?

The Bella Box is for every machine embroidery enthusiast, whether they be Kimberbellas or Kimberfellas!

Can I purchase more than one Bella Box?

Yes. The Bella Box is an ideal gift for stitching enthusiasts. Surprise a friend with The Bella Box and create your projects together!

How do I purchase The Bella Box?

Ordering The Bella Box is easy!

The Bella Box is easy! Here’s how:
  • Signing Up: Click Here and fill out the required fields, including your shipping address and card information.
  • Confirmation: After you’ve signed up, we will send a confirmation email letting you know that your order was successfully placed.
  • Billing: Your card will be charged $99.00 upon purchase.
  • Shipping: Your Bella Box will be shipped mid-October. Once your Bella Box has shipped, you will receive an email from us with a tracking number. (Free shipping within the United States.)
  • Delivery: The Bella Box will be delivered right to your home, including everything you need to discover and delight in new possibilities! Remember to share your Bella Box experiences by tagging @kimberbelldesigns, #bellabox!

Shipping

When will my box ship?

The Bella Box will be shipped mid-October. Once your Bella Box has shipped, you will receive an email from us with a tracking number.

How much does shipping cost?

Free shipping in the United States. Shipping costs for other countries will vary and be calculated at the time you place your order.

Billing

Do you take returns or exchanges on The Bella Box?

No. All sales of The Bella Box are final and nonrefundable.

When will I be billed for The Bella Box?

Your card will be billed on upon purchase.

Will I be charged sales tax?

No. The Bella Box costs exactly $99.00, with no additional taxes* *Sales tax will apply within the state of Utah.

Cancellation/Returns

What is the cancellation policy?

Once your card is charged, the purchase is final and non-refundable. If you have any questions about your order, please call or email our Customer Care Team.

Can I exchange products from The Bella Box?

No. The Bella Box includes carefully chosen items for the box’s projects and theme, and we will not be able to process any exchanges. Once your card is charged, your purchase of The Bella Box is final and nonrefundable.